Tuesday, May 19, 2009

Access denied error on HP My Display



Most of the monitor going to sleep issue are being resolved by BIOS update so kindly
check in HP.com for BIOS updates for the respective motherboards.

1. Vista Users - If you encounter a failure when updating your monitor driver you will need to run the MyDisplay Patch. The failure will present itself as an "Access Denied" error message or "An error has occurred when trying to update the display drivers".






Issue:System is unable to remove the monitor drivers after installing your monitor software.
Description:Typically the error appears as an Access Denied message or when installing or uninstalling the monitor driver you are not presented with the option to delete the drivers.
This problem is exclusive to Windows Vista and should not occur on XP.
This utility fixes the issue by restoring the proper permissions to the required areas in Windows necessary to allow correct monitor driver installation.
Instructions:Download DRVFix.zip.
The fix contains 3 files including this readme. All must be in to the same folder.
readme.txt - This file
DRVFix.txt - Required Text File
DRVFix.exe - Run this file in Administrator mode after reading the instructions completely
To perform the fix do the following:
1:Extract all files in to a folder on your desktop
2:Open the folder, right click on the DRVFix.exe file and choose "Run As Administrator"
3:Follow the on screen instructions. When complete, you should be able to install your drivers

Should you encounter the problem again we recommend you check for updates of your monitor software. To do this open your monitor software from the icon in the system tray and choose Check For Updates. If any updates exist, installing them and re-running this utility should resolve the problem.

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